Phil & Teds Metoo Clip-on Highchair Recall to Repair

Phil & Teds Metoo Clip-on Highchair Recall to Repair

Name of Product: Phil & Teds Metoo Clip-on Highchair – Sold after May of 2006.

Phil & Teds is announcing a voluntary recall of metoo clip-on highchairs, this recall is in response to reports that one or both table clamps have come free from a table or other surface, posing fall and amputation hazards to children. There have been 19 reported incidents, involving injury which involved severe, and in one case permanent, finger injuries to children under 18-months old.

Consumers should stop using the metoo clip-on highchair immediately and contact phil&teds to receive a free repair kit and revised user instructions for your chair. Consumers can obtain new user instructions on phil&teds website.

The metoo recall involves two chair styles. Owners of chairs without plastic spacers between the cross bar and the clamps will receive a repair kit consisting of new instructions, rubber clamp grips, and plastic spacers. Chairs with spacers are not part of this recall but we urge you to obtain revised instructions, which are available to all consumers on the phil&teds website.

To obtain a free repair kit, please make your request via one of the following methods:

1. Phone: contact a Customer Care agent at 1-855-652-9019, between the hours of 9am and 5pm Mountain Time; or
2. Website: order online at www.philandteds.com/support.

To obtain new user instructions for your metoo chair, please visit our website at http://philandteds.com/en/instructions.

Should you have any questions at all please contact one of our trained customer service representatives us on: 1-855-652-9019

Click Here to view the recall poster.

Name of Product: Phil & Teds Metoo Clip-on Highchair – Manufactured before March of 2010. These chairs can be distinguished from later production (not subject to recall to repair) by the fact that they have an exposed aluminum clamp which sits on the table top. Later production chairs have a full rubberized blakc sock covering the aluminium clamp.

Manufacturer: Phil&Teds

Hazard: There have been 10 reports of one or both clamps coming free from a table. The incidents appear to be the result of a combination of the ‘grip pads’ on the table clamps having become detached, and inadequate fastening of the chairs to tables. Whilst the absence of grip pads is not in itself a safety issue, it can reduce the effectiveness of the clamping mechanism if the chair is not securely fastened, posing a potential fall hazard.

Remedy:

Consumers should stop using the affected product immediately and contact phil & teds to receive their free clamp grip replacement kit.

Consumer Contact: Call – (877) 432-1641 or visit www.philandteds.com/support .

 

 

If your stroller or car seat happened to be on the recall list, stop using the equipment immediately. Contact the manufacturer immediately to confirm about the recall and inquire about the next step and relevant information. Do not use the equipment until the repair kit or replacement has arrived or has been installed.

Keep your baby safe!

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